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Faq |
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If I rent car I must pay some additional costs except these, which are specified on your page?
- No, our prices are fully inclusive.
- Nevertheless the prices do not incluien of the fuel, because we cannot unfortunately offer to him gratuitously. The prices of the fuel in Tenerife oscillate in borders 0,80 € for 1 liter, therefore the full deposit will cost approximately 35 € for small cars - and 55 € for the great cars.
- Returning back car should leave to such quantity of fuel how in the reception.
- Please also not to forget on the necessity the payment the manageable deposit in sum 60 or 100€ in dependencies the car the price groups. From this deposit the possible difference is also received in amounts of fuel in the return of the car or of reception by us the police automobiles - parking space in opportunity to transport automobiles as a result of the bad parking or another one of caused unforseeable events of its faults (nonwarnings of the way - rules, impulsion under influence of the licor, of drugs, offenses of the speed).
Executing of reservation I must pay some payment on account?
- Not in opportunity of on-line reservation you don't have to pay of payment in bills.
- In the realization of the reservation opportunity in one of trip offices or of the tourist agency that you cooperate with our company you pay 10% of the values of the contract and receive the payment invoice. Remaining part you pay in our office after the arrival in Tenerife or instead of the reception of the car (airport or hotel) after the fulfillment all indispensable documents and to the contract company.
I can make the reservation that calling to the office immediately or that sends the fax?
- Yes, also we accepted reservations by calls by telephone - and message of the fax.
- Plus however we win in the way of on-line reservation that is very quick, right and cheaper.
- Each reservation is valid only after our telephone confirmation - or in indicated email of the direction, and then with accepting of you and the message of the acceptance in our email address.
In which forms I can pay?
- You can pay of credit cards, and also with effective.
When and in which hours can I take the reserved car?
- If the place of the reception of the car is our office you can take the car on working hours: 9:00 - 13:00, 16:00 - 20:00, Sunday 10:00 - 16:00.
- If the place of the reception of the car is its hotel in hour: 9:00 - 22:00.
- If the place of reception of the car is airport Reina Sofia: 24 hours(22:00 - 09:00 additional 25 euros).
After the end of the contract I can leave the car in the airport or the other place?
- Yes, You can leave to the car in airport Tenerife Reina Sofia(22:00 - 09:00 additional 10 euros) or space of the parking in Your hotel, but before you must contact with us and collection the own deposit.
- Leaving of the car in airport or in hotel it is not payable in opportunity of renting in at least 3 days(09:00 - 22:00).
That I must do in opportunity of airplane delay?
- We wait in the airport on the half of hour of the landing moment.
- However if the airplane has delay, we also know on this, and in relationship of this we come once again on given by hour of the air roads.
- However in each situation you can be in contact with us for the telephone: 0034 670463719, in Tenerife: 670463719.
Except me somebody of my families who happen with me can drive the car?
- Yes this option is including in calculation in price renting, nevertheless more early us must on this inform.
- In our office it must fill the additional form and after the inscription second driver he can drive the car.
What should I make in the occasion of the damage of the car?
- We possess new and almost new automobiles, so rather it doesn't owe anything that to be but if it was it will be enough call under one of our telephone - numbers.
- In dependences of the places of damage we come how quickly it is possible - from 10 minutes at 1 hours and we substitute damaged car for another.
I pay costs in opportunity if I will surrender of the reservation?
- No, resignation is not loaded the costs, but if you will really want to surrender of the reservation I request to inform us how earlier on this fact, because the car that is already reserved only waits for you. In relationship of this we don't accept in this car of the reservation of other interested clients with the benefit of this car.
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